Sometimes you need an anchor, a lifeline, simply put, a lifesaver. We at LingoHub got you covered. If you ever need help, simply click on the lifesaver icon in the top menu bar.
Top navigation bar

From there, you can access three options to get help:
Go to Help Center
Contact support
Schedule a call

Go to Help Center

Click here to go to the main page of our Help Center. Here, all of LingoHub's features are described in-depth. Screenshots and videos will further help you learn all about LingoHub's tools at your disposal.

Contact support

If you are stuck and our Help Center was unable to provide you with the answers you expected, contact our support. To ensure a smooth and quick workflow, please provide all the information up front and in as much detail as possible. This way, we can start investigating right away without the need to ask for further information, e.g., what project is affected, was an error message received etc.

Please note: We are providing you with a chat-type of message window. However, we are currently not offering around the clock live chat features. Some waiting times might occur.
Schedule a call

Sometimes, talking is easier than writing. For special use cases or very tricky support cases, it is best if you schedule a call directly with our support. Upon clicking, please specify the purpose of the call.

Schedule a call

Afterwards, select a date and time, and confirm. Provide the additional details such as name, email. Select a platform for the meeting and, again, add as much detail in the text field as possible. Lastly, schedule the event.
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