All Collections
FAQ & Best practices
What can I do if files are not synced correctly with the associated repository?
What can I do if files are not synced correctly with the associated repository?
Updated over a week ago

You've successfully linked your Lingohub project to a repository, and the repository settings page indicates that the connection is functioning correctly. However, your repository's changes do not appear in Lingohub after a manual or automatic pull.

To fix this issue, you can take a look at the following options:

  1. Please check the according import to see if this one shows errors. The "Event Log" could give you some more information on what could be the error.

  2. If you see that the import was successful but did not hold any entries, then a common reason could be that your specified matches do not match any repository paths (anymore). Please go to the repository settings to see if your matches would match the correct files in your repository.

  3. You have automatically set up to import to Lingohub on commits, but pushed changes to your repository won't be imported into Lingohub. To get informed about commits, Lingohub installs a Webhook for this repository. This Webhook may have been deleted for your Lingohub project. Please check in the settings of your repository provider if a Webhook pointing to Lingohub is still present and active.

In case you can not fix the issue please contact our support, and we will do our best to help you.

Did this answer your question?