Skip to main content

Troubleshooting: Missing projects after accepting a company invitation

If you have accepted an invitation to join a company on LingoHub but cannot see the expected projects, it is usually due to one of three common setup issues.

Project permissions were not granted

The Workspace Owner or Admin who invited you may not have assigned you access to specific projects.


Solution: Contact the inviter to verify and update the project permissions associated with your user account.

Email address mismatch

You logged in or registered with an email address that differs from the one where the invitation was sent. Invitations are strictly tied to the exact recipient address.


Solution: Verify which email address received the invite, then log in with that specific account or ask the inviter to resend the invitation to your primary LingoHub email.

Incorrect workspace selected

If you created your own workspace during registration, you might still be viewing your personal organization instead of the inviter's company profile.


Solution: Click the Workspace dropdown in the top-left corner and select the correct company profile.

Need more help?

Couldn't find what you were looking for? Reach out to our team at [email protected], and we will gladly assist you.

Did this answer your question?