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How to buy additional characters

As your localization projects grow, your workspace may require extra processing volume for AI translations or additional database storage for your project content. LingoHub allows Workspace Owners to purchase additional character packages on demand at any time without having to upgrade their base subscription plan.

šŸ’¬ Please note: Purchasing additional character packages is restricted to Workspace Owners by default. If you hold a different role (such as Admin, Localization Manager, or Member), the purchase options will not be visible to you.

For details, see our guide on roles and permissions.

Character types you can purchase

You can buy additional capacity for two resource types under your usage settings:

  • Linguistic credits characters: Used for automated translation features, LINA AI, and machine translation processing.

  • Hosted characters: Measures the source and translated text stored in your workspace database across all projects (priced at €10 per 1 million characters/month).

How to buy additional characters

  1. Click your Workspace name in the top-left corner of the navigation bar and select Subscriptions & Billing.
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  2. On the Subscriptions tab, scroll down to the Usage section.

  3. Under either the Linguistic credits characters or Hosted characters card, click Buy extra characters.
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  4. In the checkout modal, choose the quantity of additional character packages you want to add using the + / - buttons.

  5. Review the summary breakdown and click Upgrade and pay to confirm your purchase.
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What happens after purchasing?

  • Immediate activation: Your updated character allowance is available right away for uninterrupted AI translation or content uploads.

  • Recurring billing: Extra character packages are recurring monthly add-ons added to your upcoming billing cycle. You can view all associated charges anytime under the Billing & Payment tab.

Need more help?

Couldn't find what you were looking for? We are here to help! Reach out to our team at [email protected], and we will gladly assist you.
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