We are sorry to see you go, but in case you decided to delete your Lingohub account - this article aimed to help you. Please note that deleting the account will affect all the data, like created companies and projects where you are the owner.
Please pay attention to what exactly you want to delete, and let us describe it all in detail, as this action is irreversible.
Inside Lingohub, you have a hierarchy of items that are closely related:
Your Lingohub account, which contains the companies
Company account (if you are the owner), which includes the projects
Projects (if you are the owner)
So your Lingohub account is the central part, and in case you delete projects or even companies, you will still have your user account. But, if you delete the account - you will lose all the related data (in case there are no other owners.)
Let's take a look at the schema below:
If User A deletes the account - Company 1 and all the data inside Company 1 will be deleted because User B is just a translator and doesn't have the owner rules. But, there will be no changes with Company 2 as it still has an owner - User B.
In case User B deletes the account - only Company 3 will be deleted.
If both users delete the accounts - all data is removed.
How to delete Lingohub account?
To delete the Lingohub user account, follow the next steps:
Click on the user icon at the top-right corner and choose "Account."
Scroll to the "Delete account" section and click "Delete account."
To confirm the action, enter your password and click "Delete account."
Note: Deleting your user account results in deleting all your companies and projects, if you are the only owner of the company. Destroyed data cannot be restored.
Note: the support team can not delete your user account by request. We need to ensure the request comes from the account owner, so please delete the account using your password.